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Security Center

Please be aware that Citizens Bank & Trust Company will NEVER ask you to disclose any personal information in the form of an unsolicited e-mail. Please contact us for more information or if you believe you are a victim of phishing.

Phishing Attacks

‘Phishing’ attacks are used by computer hackers to imitate legitimate companies, typically via e-mails or through a legitimate-looking website. Victims are asked to provide personal information such as passwords, PIN numbers, account numbers, social security numbers, debit card and credit card numbers in a reply e-mail or at the bogus website. Many people become victims of identity theft as a result of phishing attacks. Please contact us for more information or if you believe you are a victim of phishing.

Report suspicious activity to the FTC; send the actual spam e-mail to uce@ftc.gov. If you believe you’ve been scammed, file your complaint at www.ftc.gov, then visit the FTC’s identity theft website at www.ftc.gov/idtheft to learn how to minimize your risk of damage from identity theft.

Click here to learn How to Avoid Phishing Scams

 

Smishing Attacks

'Smishing' attacks are used to imitate legitimate companies, via text message. Victims are asked to provide personal information such as passwords, PIN numbers, account numbers, social security numbers, debit card and credit card numbers or other personal information in a reply text message or ask the victim to call a given number to provide this information. Some text messages urge victims to download an item on their phone. This download is often a virus. Many people become victims of identity theft as a result of smishing attacks. Please contact us for more information or if you believe you are a victim of smishing. 

Report suspicious activity to the FTC. If you believe you've been scammed, file your complaint at www.ftc.gov, then visit the FTC's identity theft web site at www.ftc.gov/idtheft to learn how to minimize your risk of damage from identity theft.

Identity Theft

View our new identity theft video“Your Security, Our Priority”. The video explains extra measures we are taking to ensure security of your account.

Online Banking

External Link Disclaimer

You are now leaving Citizens Bank & Trust Company website. Citizens Bank & Trust Company (including its directors, shareholders, employees, and affiliates) is not liable or responsible for the content, information, security, or failure of any products or services promoted or advertised on this third party site.

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Email Disclaimer

Notice: Because there is a risk that information transmitted via Internet email could fall into the wrong hands, Citizens Bank & Trust Company suggests that confidential information, such as account numbers or social security numbers, not be transmitted via email. Instead, please contact Citizens Bank & Trust Company directly at your nearest bank branch.

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